OffGridInTheCity
Moderator
- Joined
- Dec 15, 2018
- Messages
- 2,687
Agree with customer support and comments / documentation is 'echo the dialog' type (not very helpful). The whole situation is not good!
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Looking thru your log (1st post) I see these 3 lines....
ShuntSoc 70.0 100.5
Critical Events 3
SoC% 2.6 1.1 5.4 6.1 0.0 0.0 0.0 0.0
They keep claiming that my time out (and ultimately the shunt tripping) is caused by shunt recalibration
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But back to the shunt. It looks like you focused on the 100%+ Soc but my other point is that it also seems to show 0.0% SoC 4 times.
I've experienced 0% SoC a couple of times because the shunt just goes a bit crazy during the cycle. Each time, the unit stopped reporting a bunch of info - went 0 like ShuntV, ShuntA, ShuntW etc. In my case, this did not auto-reset like the comment of 100%+ Soc. I had to manually reboot. I didn't notice the voltage (blue bar) readings as I was so alarmed I immediately went below to fix.
Having all the shunt values go 0 'could' cause a critical event / trip the shunt depending on your settings.
---------------- from above --------------------
Looking thru your log (1st post) I see these 3 lines....
ShuntSoc 70.0 100.5
Critical Events 3
SoC% 2.6 1.1 5.4 6.1 0.0 0.0 0.0 0.0
They keep claiming that my time out (and ultimately the shunt tripping) is caused by shunt recalibration
---------------------------------------------------
But back to the shunt. It looks like you focused on the 100%+ Soc but my other point is that it also seems to show 0.0% SoC 4 times.
I've experienced 0% SoC a couple of times because the shunt just goes a bit crazy during the cycle. Each time, the unit stopped reporting a bunch of info - went 0 like ShuntV, ShuntA, ShuntW etc. In my case, this did not auto-reset like the comment of 100%+ Soc. I had to manually reboot. I didn't notice the voltage (blue bar) readings as I was so alarmed I immediately went below to fix.
Having all the shunt values go 0 'could' cause a critical event / trip the shunt depending on your settings.