Battery Hookup >> BYD LiFePo4 Packs

poolizei

New member
Joined
Aug 3, 2019
Messages
9
Hello board members,

I have quite serious trouble with Battery Hookup I purchased quite a lot of BYD packs as they had some in stock, the communication is very fragmented and the goods are paid for quite some time now and haven't been shipped, I use a forwarding service to get them to EU with a warehouse in Texas which should not be any problem...
But they don't perform very good at the moment...

Has anybody had similar experience?

BR Andi (from Austria NOT Australia)
 

Redpacket

Well-known member
Joined
Feb 28, 2018
Messages
1,239
Did you check the details about transport of big lithium cells?
 

poolizei

New member
Joined
Aug 3, 2019
Messages
9
I know, my forwarder don't care so me neither...
But it's LiFePo4 so it's a bit less dangerous...
It's in a shared Container...
 

LithiumSolar

Administrator
Staff member
Joined
Oct 8, 2016
Messages
2,380
Please contact them to sort the problem out. Their phone number and email address are on the "Contact Us" page. If you call, please note their business hours are in the EST time zone.

Contact Info > https://batteryhookup.com/pages/contact-us

We are not able to help you with anything here since we do not have control over that business.

Also, they are backed up because of the huge amount of Black Friday orders. Perhaps that is the cause of the delay?
 

poolizei

New member
Joined
Aug 3, 2019
Messages
9
Be sure I have contacted them several times without an answer or with answers which weren't helping but finally they shipped out my stuff, hopefully things clear up now.

I will keep you updated...
 

poolizei

New member
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Aug 3, 2019
Messages
9
I today talked in detail with forwarding agency which takes care of the shipping from US to Germany (I'm in Austria) and he knows exactly what he is doing he has already imported some Lithium based batteries.

Which impressed me quite!
Because the shipping is very reasonable priced.
 

poolizei

New member
Joined
Aug 3, 2019
Messages
9
They let me down for 2 weeks, maybe they sold stuff which wasn't in house on time? Seems a bit strange but looks as there is a good outcome...
 

Crimp Daddy

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Feb 21, 2018
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961
They are a small business, dont always expect things at Amazon Prime speeds they probably had a bunch of stuff ahead of you to fulfill.
 

LithiumSolar

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Staff member
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I placed 3 orders with them during the Black Friday specials. I received one pretty fast. The remaining two orders just shipped last night lol. I guess they're working their way though. I don't mind waiting at all though.
 

jdeadman

Well-known member
Joined
Mar 28, 2017
Messages
925
If I were to start from scratch these would be a great option. My next system will come from a EV of some sort
 

poolizei

New member
Joined
Aug 3, 2019
Messages
9
That would be absolutely OK if they would have committed that clearly the usually responded to my questions but never said clearly that it will take 2 weeks to ship which is completely OK if they would just say that!

However things should get dispatched today to the US warehouse.

If anyone is interested in the Export Service it's
the following company who is doing this:
https://www.usa-importservice.de/
With pretty reasonable pricing.

BR Andreas
 
Joined
Oct 8, 2016
Messages
31
I just recieved my LiFePO4 batteries today. I ordered them on December 7 once they were announced they were back in stock and they were marked as shipped on December 16.

I was hoping to figure out the built in BMS/cell monitor, but it looks like a daughter board is missing from all of my modules. The main board is there, but a second board is visible in DavidPoz's video. The board looks like it communicated over CAN.

I will most likely end up using DIYBMS.

Some photos of the BYD BMS PCB:

image_qyfljw.jpg

image_wrgysv.jpg

image_thbraw.jpg

image_ibztvz.jpg


The board shown on DavidPoz's channel:

image_dfsyfm.jpg

image_qvymae.jpg


Some other pics of my batteries:

image_tzjiws.jpg

image_fbgctm.jpg

image_brpgcj.jpg
 
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