Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
BatteryClearingHouse
#1
Thumbs Up 
I have heard that about BatteryClearngHouse not returning emails, I have only had one email they didn't respond to. They messed up on an order and hadn't shipped the rest of another order. I emailed guy about the messed up order on a Friday when I hadn't heard back by Tuesday the next week I emailed late on Tuesday about the messed up order and the rest of another order. On the Wednesday I got an email from BCH which started by saying that bch had sent the email up the chain, I was thinking I was gonna get the run around as BCH forwarded my email up the chain. The email went on to ask what ite4ms I had received which I explained. the email also asked what I recieved on the order that hadn't shipped. I provided details. I had the replacement items for the messed up order and the  rest of another order(5/30)  by last Saturday.
I was pleasantly surprised
 later floyd
Reply
#2
(07-30-2020, 02:00 AM)floydR Wrote: I have heard that about BatteryClearngHouse not returning emails, I have only had one email they didn't respond to. They messed up on an order and hadn't shipped the rest of another order. I emailed guy about the messed up order on a Friday when I hadn't heard back by Tuesday the next week I emailed late on Tuesday about the messed up order and the rest of another order. On the Wednesday I got an email from BCH which started by saying that bch had sent the email up the chain, I was thinking I was gonna get the run around as BCH forwarded my email up the chain. The email went on to ask what ite4ms I had received which I explained. the email also asked what I recieved on the order that hadn't shipped. I provided details. I had the replacement items for the messed up order and the  rest of another order(5/30)  by last Saturday.
I was pleasantly surprised
 later floyd
They sent 9 of 10 boxes OK - but 1 box got lost by FedEx.   FedEx shows it at Kentucky for the last 4 weeks.  FedEx says I can 't do anything - Battery Clearning house has to make the claim.    I've emailed twice and called once over the last 3 weeks but have been ignored.
This upbeat testimonial is encouraging, thank you, I'll try again Smile

P.S. - I'm sending email to sales@batteryclearinghouse.com from their web page.  Is this the email you used?   I just did another attempt, forwarding the lost order and requesting help to replace the order.
Reply
#3
guy@batteryclearinghouse.com hope this helps
later floyd
hbpowerwall likes this post
Reply
#4
(07-30-2020, 06:40 AM)floydR Wrote: guy@batteryclearinghouse.com hope this helps
later floyd
Cool / thank you - I just fired off an email with the order info.  I'll post back what happens.     
Overall, I really like Battery Clearing House (e.g. 9 of 10 orders arrived and exceeded expectations)... and would recommend them..   but you know, a $100 is $100 and/or I'd like my batteries Smile
Reply
#5
(07-30-2020, 03:13 PM)OffGridInTheCity Wrote:
(07-30-2020, 06:40 AM)floydR Wrote: guy@batteryclearinghouse.com hope this helps
later floyd
Cool / thank you - I just fired off an email with the order info.  I'll post back what happens.     
Overall, I really like Battery Clearing House (e.g. 9 of 10 orders arrived and exceeded expectations)... and would recommend them..   but you know, a $100 is $100 and/or I'd like my batteries Smile
LOOK AT THIS...   Thank you so much @floydR for your tip AND thank you Battery Clearing House - fantastic, my faith in humanity is flying high today Smile

Fom: Shopify-Battery Clearing House [mailtoConfusedupport@batteryclearinghouse.com]
Sent: Friday, July 31, 2020 12:14 PM
To: OffgridInTheCity
Cc: sales@batteryclearinghouse.com; xxxx
Subject: Re: Battery Order (#XXXX) did not arrive - please send another

Shipped another box of Ring cells today.
hbpowerwall likes this post
Reply
#6
cool Smile glad to hear.
later floyd
Reply
#7
(07-30-2020, 03:13 PM)OffGridInTheCity Wrote:
(07-30-2020, 06:40 AM)floydR Wrote: guy@batteryclearinghouse.com hope this helps
later floyd
Cool / thank you - I just fired off an email with the order info.  I'll post back what happens.     
Overall, I really like Battery Clearing House (e.g. 9 of 10 orders arrived and exceeded expectations)... and would recommend them..   but you know, a $100 is $100 and/or I'd like my batteries Smile

(07-31-2020, 07:20 PM)OffGridInTheCity Wrote:
(07-30-2020, 03:13 PM)OffGridInTheCity Wrote:
(07-30-2020, 06:40 AM)floydR Wrote: guy@batteryclearinghouse.com hope this helps
later floyd
Cool / thank you - I just fired off an email with the order info.  I'll post back what happens.     
Overall, I really like Battery Clearing House (e.g. 9 of 10 orders arrived and exceeded expectations)... and would recommend them..   but you know, a $100 is $100 and/or I'd like my batteries Smile
LOOK AT THIS...   Thank you so much @floydR for your tip AND thank you Battery Clearing House - fantastic, my faith in humanity is flying high today Smile

Fom: Shopify-Battery Clearing House [mailtoConfusedupport@batteryclearinghouse.com]
Sent: Friday, July 31, 2020 12:14 PM
To: OffgridInTheCity
Cc: sales@batteryclearinghouse.com; xxxx
Subject: Re: Battery Order (#XXXX) did not arrive - please send another

Shipped another box of Ring cells today.
Have you received the ring batteries ?
later floyd
Reply
#8
(08-09-2020, 03:19 PM)floydR Wrote:
(07-30-2020, 03:13 PM)OffGridInTheCity Wrote:
(07-30-2020, 06:40 AM)floydR Wrote: guy@batteryclearinghouse.com hope this helps
later floyd
Cool / thank you - I just fired off an email with the order info.  I'll post back what happens.     
Overall, I really like Battery Clearing House (e.g. 9 of 10 orders arrived and exceeded expectations)... and would recommend them..   but you know, a $100 is $100 and/or I'd like my batteries Smile

(07-31-2020, 07:20 PM)OffGridInTheCity Wrote:
(07-30-2020, 03:13 PM)OffGridInTheCity Wrote:
(07-30-2020, 06:40 AM)floydR Wrote: guy@batteryclearinghouse.com hope this helps
later floyd
Cool / thank you - I just fired off an email with the order info.  I'll post back what happens.     
Overall, I really like Battery Clearing House (e.g. 9 of 10 orders arrived and exceeded expectations)... and would recommend them..   but you know, a $100 is $100 and/or I'd like my batteries Smile
LOOK AT THIS...   Thank you so much @floydR for your tip AND thank you Battery Clearing House - fantastic, my faith in humanity is flying high today Smile

Fom: Shopify-Battery Clearing House [mailtoConfusedupport@batteryclearinghouse.com]
Sent: Friday, July 31, 2020 12:14 PM
To: OffgridInTheCity
Cc: sales@batteryclearinghouse.com; xxxx
Subject: Re: Battery Order (#XXXX) did not arrive - please send another

Shipped another box of Ring cells today.
Have you received the ring batteries ?
later floyd
YES - they arrived this week Smile
Reply
#9
(08-10-2020, 05:35 AM)OffGridInTheCity Wrote:
(08-09-2020, 03:19 PM)floydR Wrote:
(07-30-2020, 03:13 PM)OffGridInTheCity Wrote:
(07-30-2020, 06:40 AM)floydR Wrote: guy@batteryclearinghouse.com hope this helps
later floyd
Cool / thank you - I just fired off an email with the order info.  I'll post back what happens.     
Overall, I really like Battery Clearing House (e.g. 9 of 10 orders arrived and exceeded expectations)... and would recommend them..   but you know, a $100 is $100 and/or I'd like my batteries Smile

(07-31-2020, 07:20 PM)OffGridInTheCity Wrote:
(07-30-2020, 03:13 PM)OffGridInTheCity Wrote:
(07-30-2020, 06:40 AM)floydR Wrote: guy@batteryclearinghouse.com hope this helps
later floyd
Cool / thank you - I just fired off an email with the order info.  I'll post back what happens.     
Overall, I really like Battery Clearing House (e.g. 9 of 10 orders arrived and exceeded expectations)... and would recommend them..   but you know, a $100 is $100 and/or I'd like my batteries Smile
LOOK AT THIS...   Thank you so much @floydR for your tip AND thank you Battery Clearing House - fantastic, my faith in humanity is flying high today Smile

Fom: Shopify-Battery Clearing House [mailtoConfusedupport@batteryclearinghouse.com]
Sent: Friday, July 31, 2020 12:14 PM
To: OffgridInTheCity
Cc: sales@batteryclearinghouse.com; xxxx
Subject: Re: Battery Order (#XXXX) did not arrive - please send another

Shipped another box of Ring cells today.
Have you received the ring batteries ?
later floyd
YES - they arrived this week Smile
Great Smile
Reply
#10
Hi all.
I've previously sent them emails but never got a reply back. Always wondered the reason why....
Reply


Forum Jump:


Users browsing this thread: 1 Guest(s)